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How it works
Frequently Asked Questions
How does the product subscription work?
Our subscription service works just like a regular purchase, but with the added convenience of recurring deliveries. Simply select your favorite flowers, choose the "Subscribe" option, and set your preferred frequency and delivery dates. Everything can be managed through your account dashboard.
Can I change my delivery frequency after subscribing?
Yes! You can easily modify your delivery frequency at any time through your account or by clicking the Manage link sent to the email you ordered with.
How do I manage my subscription?
Managing your subscription is simple. You can:
- Log into your account on our website
- Use the Manage link sent to the email you ordered with
- Contact us directly
Will I be notified before each delivery?
Yes, we'll send you an email notification prior to each scheduled delivery to ensure you're prepared to receive your flowers.
Can I change the flower selection in my subscription?
Yes, you can update your flower selection at any time. Simply log into your account or click the Manage link in your email to make the change for your next delivery.
Is there a minimum subscription period?
Yes, our subscription requires a minimum commitment of 3 deliveries. After your third order has been fulfilled, you're welcome to cancel at any time.
Can I send a subscription as a gift?
Absolutely! Our subscriptions make wonderful gifts. You can easily set a different delivery address.
What if I want to change my delivery address?
No problem! You can update your delivery address at any time. Please note that delivery fees may change depending on your new delivery location.
Can I pause my subscription temporarily?
Yes, if you're going on vacation or simply want to take a break, you can skip and order and resume it whenever you're ready.
Still have questions?
Whether you’re deciding on a plan or curious about how it works, we’re happy to answer any questions.